At BeximlKitchen, we pride ourselves on delivering freshly prepared, high-quality meals to our customers.
Because our products are perishable food items, we are unable to accept returns once an order has been delivered.
However, your satisfaction is important to us, and we’ll always work to make things right.

Order Issues

If your order arrives incorrectly, damaged, or not as described, don’t hesitate to get in touch with us within 24 hours of delivery with your:

  • Order number

  • A brief description of the issue

  • Clear photos of the item(s) received

We will review your request and may offer one of the following:

  • A replacement meal (delivered at the next available time)

  • A partial or full refund, depending on the situation

Cancellations

  • Orders can be cancelled or modified up to one hour after they are placed.

  • Subscription meal plans must be cancelled at least 48 hours before your next billing date to avoid charges for the upcoming week.

Refund Processing

If a refund is approved, it will be processed to your original payment method within 5–7 business days.

Contact Us

For refund or order concerns, please reach out via:
📱 WhatsApp: [link]
📧 Email: info@beximlkitchen.com
📞 Phone: +234 906 789 4699